Wednesday, January 09, 2013

Change

This year we started 2013 off with a bang and implemented a new software program with more features, more services and more "stuff". It has been a great, but rocky start. Change can be hard. As a leader in my office I have to balance rocking the boat with staying ahead or falling behind. It is a struggle but I hope that my agents know that we would not bring them anything that we think would hurt them, their business or their clients. Our goals are always to strive to improve their business, their relationships and their productivity. All-in-all - it is going well. It is a task for me and for everyone else to review how we handle change, how we move forward and how we be the best we can be. I am convinced that with a good attitude you can do it anything and overcome any perceived challenges and turn them into long-term victories.